Frequently Asked Questions
Here, we’ve collected some of the most frequently-asked questions, or questions that didn’t fit into other pages on our support site.
If you have a quesiton that isn’t addressed here or elsewhere, please reach out to us at email@example.com.
Q: How many users are licensed on the system?
A: You have unlimited IBM i user profiles.
Q: Can you restore my system save onto my partition?
A: Yes - please reach out to us at firstname.lastname@example.org and we can make arrangements to restore your data.
Q: Can we IPL our system?
A: Yes, you can IPL your system without needing to request our permission or give us notice. Make sure that you specify
RESTART(*YES) on your
PWRDWNSYS command to ensure that the system comes back up on its own, since you do not have access to the console.
Q: Can we configure an IPSec VPN tunnel?
A: Yes - please reach out to us at email@example.com as we need to collect additional information about your network in order to provision the IPSec tunnel.